The HELP tab connects you to the resources you may need while working in the VirtualSurveyor app. Whether you want a quick answer, more detailed instructions, information about the latest features, or help from our support team, you can access these resources directly from the app.

This article explains each option available in the Help group and shows you where to go when you need additional information or support.

Help group

Icon	Name	Description
	Smart Help	Smart Help gives you quick answers without interrupting your workflow. Ask a question about Virtual Surveyor and Smart Help searches the Knowledge Base to provide a clear response based on the information it finds. Use it when you need guidance about a tool or workflow while working in the app.
	Knowledge Base	The Knowledge Base opens the Virtual Surveyor support website, where you can find detailed articles about tools, workflows, projects, and your subscription. Use it when you want step-by-step instructions, additional examples, or more detailed information about working with Virtual Surveyor. The Knowledge Base is organized into several sections:  Getting Started - Learn the fundamental concepts of virtual surveying and become familiar with Virtual Surveyor Photogrammetry - Learn how to turn drone photos into a virtual survey and understand Project Coordinate Systems. Drone Surveying - Explore workflows that help you transition from traditional surveying methods to surveying with drone data.  VirtualSurveyor App - Find detailed information about the tools and functions available in the VirtualSurveyor app.  Organizing Projects- Learn how to organize projects and work with team members using cloud technology. My Virtual Surveyor - Find information about your Virtual Surveyor account and subscription.
	Submit a Ticket	Submit a Ticket opens the Virtual Surveyor support portal in your web browser. Use it to contact our support team when you have a question, encounter a problem, or need additional help that you could not find in Smart Help or the Knowledge Base.
	What's New?	What's New? opens the Virtual Surveyor updates page, where new features and improvements are organized by version release. Use it to see what has recently been added to Virtual Surveyor and learn about new tools and capabilities available in the latest release.
	Shortcuts	Shortcuts opens the Keyboard Shortcuts article in the Knowledge Base. Use it to quickly review the keyboard commands available in Virtual Surveyor and find shortcuts that can make common actions faster while you work.